1. GENERAL INFORMATION

The personal data of users that are collected and processed through:

• https://101pet.org

Will be under the responsibility and in charge of:

• 101 Pet Limited.
• Email: info@101pet.org

2. HOW WE OBTAIN YOUR CONSENT

By using the 101 Pet website, you consent to the collection, use, processing, and storage of your personal information in accordance with this Privacy Policy and in compliance with applicable data protection regulations, including, but not limited to, the European Union General Data Protection Regulation (GDPR) and the Hong Kong Personal Data (Privacy) Ordinance (PDPO).

Consent is considered to be given explicitly and informed when the user performs any of the
following actions:

• Visiting and browsing the 101 Pet website.
• Registering as a user on the website, either as an adopter or a shelter.
• Creating an account as an adopter by completing the registration form or using the
  Google or Facebook login options.
• Create an account as a Shelter and provide information about your organisation.
• Post listings of pets for adoption through the platform (only for Shelters).
• Send an adoption request on the page of a pet listed on the website (only for Adopters).
• Participate in the community forum, posting comments or interacting with other users.
• Subscribe to our newsletter by providing a valid email address.
• Communicate with us through the means of contact available on the website.

By providing your personal information in the context of any of the aforementioned actions, you acknowledge and agree that 101 Pet will process your data in accordance with the purposes described in this Privacy Policy.
In accordance with the legal basis established in the GDPR and the PDPO, 101 Pet relies on the user’s explicit consent as the legal basis for the processing of their personal information in cases where such consent is required. You have the right to withdraw your consent at any time, without affecting the legality of the processing based on the consent given prior to its withdrawal. Consent can be withdrawn through your account settings or by sending us a request using our contact details.
If you do not agree to the terms of this clause and do not wish to provide your consent, we recommend that you do not use the website or provide your personal information.

3. TYPES OF INFORMATION COLLECTED

101 Pet collects and processes various types of information provided by users when they interact with the platform. The data collected may include, among others, the following:

3.1. Personal Data: When registering on the website or interacting with the platform, users may provide personal information that identifies them or allows them to be contacted. This may include:

• First and last name.
• Email address.
• Telephone number.
• City and country of residence.
• User profile information and preferences.

3.2. Registration Data: When users create an account on 101 Pet, either as an adopter or a shelter, the following data may be collected:

• Login credentials (email and password).
• Information provided on the registration form.
• Data imported from third-party accounts if the user registers via Google or Facebook,
  such as name, email address and profile photo, if available.

3.3. User Content: Users participating in the platform may provide additional information and content, which may include:

• Information and descriptions of pets posted by Shelters in their listings.
• Data provided in adoption requests sent by Adopters.
• Publications, comments and messages in the community forum.

3.4. Usage Data: 101 Pet collects information about how users interact with the platform, including:

• Date and time of access to the website.
• Functionalities used within the platform.
• Frequency and intensity of use of services.

3.5. Data Collected Automatically: When users visit the website, 101 Pet may collect certain data automatically through technologies such as cookies and server logs, including:

• IP address of the device used to access the platform.
• Browser type and version.
• Device operating system.
• Pages visited and time spent on the site.
• Referring URL and website from which 101 Pet was accessed.

4. HOW LONG WE KEEP YOUR DATA

The personal data provided by our users through our website will be kept for the time necessary to fulfill the legitimate purposes described in this policy in section 5 or until the user closes their user account, unsubscribes from our newsletter or requests the deletion of their data. 101 Pet may retain personal data for a longer period provided that the user has consented to such processing, as long as such consent is not withdrawn. In addition, 101 Pet may be obliged to retain personal data for a longer period provided that this is required for compliance with a legal obligation or by order of an authority. Once the retention period has expired, the personal data will be deleted. Therefore, the right of access, the right of deletion, the right of rectification and the right to data portability cannot be asserted after the retention period has expired.

5. HOW WE USE YOUR INFORMATION (LEGITIMATE PURPOSES)

101 Pet collects and processes user data in order to provide, improve and optimise the experience on the platform, as well as to guarantee the security and compliance of its functionalities. The legitimate purposes for the collection of the different types of data include:

5.1. Personal Data: Personal data is collected to:

• Allow user identification within the platform.
• Manage access to and use of the services available on 101 Pet.
• Facilitate communication between Shelters and Adopters in relation to the adoption process.
• Personalise the user experience according to their preferences and activity on the platform.
• Send notifications and relevant communications about the status of adoption requests or interactions in the community forum.

5.2. Registration Data: The data provided at the time of registration is collected for the purpose of:

• Creating and managing user accounts on the platform.
• Allowing secure user login and authentication.
• Linking registered accounts with Google or Facebook when using these authentication methods.
• Protecting account security and preventing unauthorised access.

5.3. User Content: User-generated content is collected to:

• Allow Shelters to publish lists of pets available for adoption.
• Facilitate the submission of adoption requests by Adopters.
• Enable participation in the community forum and interaction with other users.
• Monitor and moderate published content to ensure that it complies with the platform’s terms of use.

5.4. Usage Data: The collection of usage data allows 101 Pet to:

• Analyse how users interact with the different functions of the website.
• Optimise navigation and improve the user experience on the platform.
• Identify potential technical problems and make improvements to the site.

5.5. Automatically Collected Data: 101 Pet collects certain data automatically to:

• Ensure the proper functioning of the website and its compatibility with different devices and browsers.
• Detect and prevent fraudulent or malicious activities on the platform.
• Implement security measures and prevent unauthorised access to user accounts.

5.6. Analytical Data: Data collected for analytical purposes is used to:

• Evaluate the effectiveness of the platform’s functions and make improvements based on user activity.
• Measure interaction with pet listings and the community forum.
• Analyse user trends and preferences to optimise the adoption experience.

5.7. Contact and Communications Data: Contact data is collected for the purpose of:

• Facilitate communication between 101 Pet and users in relation to queries, adoption requests and technical support.
• Send relevant account information, platform changes or updates to terms of use and privacy policies.
• Manage newsletter subscriptions and marketing campaigns.
• Provide assistance to users who communicate via the contact details provided on the website.

6. HOW WE SHARE INFORMATION

Information about our clients is an important part of our business, and we are not in the business of selling it to others. We share client information only as described below.

Third-Party Service Providers. We use third-party services to perform certain functions on our website. Some of these functions and services include website hosting, email delivery, and data analysis.

These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.

Communications and Third Party Providers: By providing your email address through our contact information, you consent to the use of your contact information to send you electronic communications, which may include offers about 101 Pet and special content related to our website. 101 Pet may send you emails with promotions, updates, and other relevant information. You will have the option to stop receiving these communications at any time by using the “unsubscribe” feature included in each email or by sending us a request through our contact info.

Business Transfers. In the event 101 Pet creates, merges with, or is acquired by another entity, your information will likely be transferred. 101 Pet will send you an email or post a prominent notice on our website before your information becomes subject to another privacy policy.

Protection of 101 Pet and Others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and conditions and other agreements, or protect the rights, property, or safety of 101 Pet, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

7. DATA BREACH NOTIFICATIONS

In the event of a security breach that compromises the confidentiality of the personal data of our users, 101 Pet undertakes to notify those affected in a timely manner. This notification will be made through the means of contact that have been provided by the user on our website. We will take all reasonable measures to protect the information and remedy any situation that compromises the security of your data.

8. INTERNATIONAL DATA TRANSFER

101 Pet may transfer users’ personal data outside their country of origin due to the use of hosting, storage and processing services provided by third parties that operate servers located in different countries. These transfers are necessary to ensure the continuous functioning of the website. Although 101 Pet is based in Hong Kong, the technological infrastructure used may involve data being stored or processed in jurisdictions with data protection laws that differ from those in Hong Kong or your country of origin.

101 Pet is committed to ensuring that all international transfers of personal data comply with applicable data protection regulations, including appropriate security measures to safeguard user information. This includes, among other things, the application of standard contractual clauses, assessment of the adequacy of data protection in the receiving country, and compliance with applicable privacy rules on third party services.

By using 101 Pet’s services, users consent to the transfer, storage and processing of their data on servers located outside their country of residence, acknowledging that such transfers are necessary for the operation of the website and our services. 101 Pet undertakes to take all reasonable steps to protect the integrity and security of personal data during such international transfers.

9. PROTECTION OF YOUR INFORMATION

We grant access to your personal information only to those outside persons or services that have a legitimate need to know it and in accordance with our privacy policy. We adhere toindustry-recognised security standards to protect your personal information, both during transmission and in storage. However, it is important to note that no method of transmission over the Internet or electronic storage is foolproof and 100% secure. Therefore, while we at 101 Pet strive to implement commercially viable data protection methods, we cannot ensure absolute security of your personal information. We undertake not to sell, distribute or transfer your personal data to unauthorised third parties, unless we have your explicit consent or are required by law to do so.

10. RIGHTS

Users who provide information through our website, as data subjects, have the right to access, rectify, download or delete their information, as well as to restrict and oppose certain processing of their information. While some of these rights apply generally, others only apply in certain limited circumstances. These rights are described below:

• Access and portability: to access and know what information is stored on our servers, you can send us your request through our contact information.\
• Rectification, restriction, limitation and deletion: You may also rectify, restrict, limit or delete much of your information.
• Right to be informed: Users of our website will be informed, upon request, about what data we collect, how it is used, how long it is kept and whether it is shared with third parties.
• Object: Where we process your data based on our legitimate interests, as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have legitimate grounds to continue processing it or where necessary for legal reasons.
• Withdraw consent: Where you have previously given your consent, for example to allow us to process and store your personal information, you have the right to withdraw your consent to the processing and storage of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a lawful basis for doing so or if your withdrawal of consent was limited to certain processing activities.
• Complaint: If you wish to lodge a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users may exercise all of these rights by contacting us via the contact information or contact page.
• Rights related to automated decision-making, including profiling: Users may request that we provide them with a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.

Users or holders of personal data provided through the website may exercise these rights over their personal data at any time and without limitation by sending their request through our contact information. The request to exercise your rights will be attended and answered within a reasonable period of time.

11. PROTECTION OF CHILDREN'S ONLINE PRIVACY

We comply with the requirements of national and international data protection regulations regarding the protection of personal data of minors. We do not collect any information from children under the age of 13 (minimum age allowed to collect and process information without parental or legal guardian consent). If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.

12. THIRD PARTIES

Except as expressly included in this privacy policy, this document only addresses the use and disclosure of information that 101 Pet collects from you. If you disclose your information to third parties, different rules may apply to their use or disclosure of the information you disclose to them. 101 Pet does not control the privacy policies of third parties, and you are subject to the privacy policies of such third parties where applicable. 101 Pet is not responsible for the privacy or security practices of third parties, including those linked to or from the website. Please refer to the privacy policies of any third-party websites or services you access through the website.

13. CHANGES TO PRIVACY POLICY

We reserve the right to change our privacy policy at any time. Changes will be promptly notified to our users and posted on the website. Your continued use of our website following such changes will signify your acceptance of the changes.

14. CONTACT INFORMATION

If you have questions or concerns about this privacy policy and the treatment and security of your data, please contact us using the contact information below:

101 Pet Limited.

Email: info@101pet.org